Hi:
We're trying to reverse a posted credit memo, which can only be accomplished by creating and posting a sales invoice.
When we try to post this invoice, we get a message saying that there is not enough quantity in stock on at least one of the line items.
We're surprised, as the posted credit memo should have put the quantity back in stock in the first place.
Regardless, what is the best way to get enough quantity in stock to allow for posting this sales invoice?
Thanks!
John
Thanks, Teddy!
John
The credit should put the stock back to your location.
The issue is to make sure that nobody uses that stock before you finish posting the invoice.
I am guessing other user is already using that stock.
You can do positive adjustment to adjust your stock or you can allow negative inventory to post your invoice.
Another way to prevent this in the future is to use a separate location. Every correction will be done on that location to prevent other users from taking the stock while you are processing the credit.
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