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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Quarantine order for W...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Quarantine order for WMS products.

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Posted on by Kacper Deluga 36
I am trying to generate a quarantine order for a wms index. In the documentation we can read.

Unfortunately, the orders are not generated during registration return order. Is additional configuration required? Of course I know the configuration for non-wms indexes.
If anyone managed to generate quarantine orders for the wms index, please tell us how to do it.
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Dynamics 365 Supply Chain Management
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  • Suggested answer
    Danny Bilodeau Profile Picture
    Danny Bilodeau 4,934 Super User 2026 Season 1 on at
    Hi KD,
    I don't recall the details of the configuration and can't find my notes on the process we implemented.  I do remember that in order to create a a Quarantine order you would not be receiving the returned item with the Mobile device.   You would basically be using an Item Arrival journal to do the registration.  The disposition code would not be selected during Registration but captured after inspection on the Quarantine Order. 
     
    As a starting point, were is the MS documentation on that process: https://learn.microsoft.com/en-us/dynamics365/supply-chain/sales-marketing/register-the-receipt-of-returned-items.   The Disposition Code

    That might not be interesting to you if you are looking to still use the Mobile device to receive the returns.  
     
    Good luck!
     
     
  • Kacper Deluga Profile Picture
    Kacper Deluga 36 on at
    @Danny Bilodeau

    Thank you for your answer. I know this method, but in this case the quarantine order is generated only when I receive a return to a non-WMS warehouse. So I can't provide the license plate number upon receipt, I only do it with a transfer journal after the quarantine order is completed. Did your process look similar?

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