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Microsoft Dynamics GP (Archived)

Wrong balance in Balance Sheet

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Posted on by 12

Background

Client had an account 800-4210-1000 EXPENSE X that was created in Fiscal 2015 as a Posting Account and as Balance Sheet - rather than correctly as a Profit / Loss

Fiscal Year Dec1 to Nov30

Middle of Jan 2016 client closes Fiscal Year 2015 and realizes the problem with the account

Client did a JE in Fiscal 2016 dated Nov30/15 to move the OPEN balance to the prior year, and corrected the balance type to Profit / Loss

Situation

Now when we print our financial statements for the current fiscal year, the Net Income / Loss value that is presented on the Balance sheet is incorrectly stated by the amount of the value in that single account.  However, and very troubling, the Balance Sheet is in Balance.

Work to Resolve

I have completed a Reconcile Year both on History (2015) and Open (2016)

Still no change.

Question

What am I missing?  How do I get this back to the correct presentation?

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I have the same question (0)
  • MattPaulen Profile Picture
    6,912 on at

    I'd almost suggest having them back out the "correcting" entry they made and follow the below kb article (not the re-opening the year but the old way further down the page).

    support.microsoft.com/.../864913

    I've had to follow that dozens of times for previous customers and it works like a charm.

    It's the beginning balances of the expense account and retained earnings that are probably off.

  • Verified answer
    Bill Campbell Profile Picture
    12 on at

    Well it is always fun when you write up a problem only to find that the client is off his nut.  This is not what happened in the case of this account.  That is a totally different matter and we are going to say this is a non-event - until I can write up the correct version of what the heck happened.

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