Microsoft Dynamics CRM (Archived)

Duplicate Access teams

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Posted on 30 Aug 2018 08:03:05 by Nowak Nowak

Hello every one,

I am using Microsoft Dynamics crm 365 and i am facing an issue about Access team:

The problem is that i have found duplicated access teams on my organization with duplicated members and i can't find a reason for this issue (as i know access teams are automatically created by the system).

I didn't find something about this on forums. All suggestions are almost welcome.

Kind Regards,

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Nowak Nowak 80 on 03 Oct 2018 at 17:25:57

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RE: Duplicate Access teams

Hello,

I have resolved the issue. The problem was that in my organization i have chaged the privilege Read on Teams to parent child business unit and because of that when i assign the record to another BU it creates a new access team because the new owner didn't have an access to the entity so i have passed the privilege read on teams to Organization level
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Arun Vinoth 11,615 Moderator on 29 Sep 2018 at 00:22:01

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RE: Duplicate Access teams

You have to verify the code where you are creating Access team, there may be a flaw in logic/implementation.
Nowak Nowak 80 on 30 Aug 2018 at 16:04:00

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RE: Duplicate Access teams

Hello,

Any idea about this issue. To be clear, I have found duplicated access team for the same template access team ex:

I have an Account with id XXXX-XXXXX...... and the template ID YYYY-YYYYY

i have found two access team for the same recod and the team members grid get the members of both of the teams

Any suggestions are almost welcome!!