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Microsoft Dynamics CRM (Archived)

Duplicate Access teams

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Posted on by 80

Hello every one,

I am using Microsoft Dynamics crm 365 and i am facing an issue about Access team:

The problem is that i have found duplicated access teams on my organization with duplicated members and i can't find a reason for this issue (as i know access teams are automatically created by the system).

I didn't find something about this on forums. All suggestions are almost welcome.

Kind Regards,

*This post is locked for comments

  • Verified answer
    Nowak Nowak Profile Picture
    80 on at
    RE: Duplicate Access teams

    Hello,

    I have resolved the issue. The problem was that in my organization i have chaged the privilege Read on Teams to parent child business unit and because of that when i assign the record to another BU it creates a new access team because the new owner didn't have an access to the entity so i have passed the privilege read on teams to Organization level

  • Suggested answer
    Arun Vinoth Profile Picture
    11,615 Moderator on at
    RE: Duplicate Access teams

    You have to verify the code where you are creating Access team, there may be a flaw in logic/implementation.

  • Nowak Nowak Profile Picture
    80 on at
    RE: Duplicate Access teams

    Hello,

    Any idea about this issue. To be clear, I have found duplicated access team for the same template access team ex:

    I have an Account with id XXXX-XXXXX...... and the template ID YYYY-YYYYY

    i have found two access team for the same recod and the team members grid get the members of both of the teams

    Any suggestions are almost welcome!!

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