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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Any email goes out to...
Microsoft Dynamics CRM (Archived)

Any email goes out to the Account or any contact , then how all related contacts to be copied in that email....??

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Posted on by Community Member

Hi All,

Any email  goes out to the Account or any contact , then how all related contacts to be copied in that email....??

please help above scenario.

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  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Hi Chandu,

    You can create a plugin which triggers on email create/update. This plugin fetches the related contact of the selected account and then adds them in an email..

    You can refer this sample to know how to get/set values for an email activity-

    arunpotti.wordpress.com/.../create-email-using-crm-sdk-and-c

    docs.microsoft.com/.../sample-send-email

    Hope this helps.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Thanks Ravi,

    Your forward link is console application, but i was modified to plugin with same code. it's working fine. that's link is helped me.

    Thank you very much Ravi

    Thanks

    CM.Y

  • Suggested answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at

    Hi,

    You can also look this for reference: http://himbap.com/blog/?p=3523

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Thanks Chandu. Yes, those were for console application but as you noticed the actual code remains same (other then the service object).

    Please mark the suggestion as verified and close the thread.

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