Who To Contact For Tech Support

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Posted on by Goat

Hi Everyone, I have no idea who to contact for support. How do I contact tech support? Is there somewhere in GP where I can get some info that will help me with that?

Thanks.

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Richard Wheeler 75,850 Moderator on at

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Login to CustomerSource and follow the links for support. You can create a support incident there. If your support contract includes support incidents then there will be no additional charge. If not, the last time I checked a support incident costs $499.

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Goat 7 on at

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Thank you. I will reach out to them and find out.

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JodeRuiter 982 User Group Leader on at

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You should have a GP Partner that would act as your tech support initially. Find out who you pay your yearly GP maintenance fees to and that is your GP Partner.

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