Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP (Archived)

Who To Contact For Tech Support

Posted on by 5

Hi Everyone, I have no idea who to contact for support. How do I contact tech support? Is there somewhere in GP where I can get some info that will help me with that?

Thanks. 

*This post is locked for comments

  • Verified answer
    JodeRuiter Profile Picture
    JodeRuiter 978 User Group Leader on at
    RE: Who To Contact For Tech Support

    You should have a GP Partner that would act as your tech support initially.  Find out who you pay your yearly GP maintenance fees to and that is your GP Partner.

  • Goat Profile Picture
    Goat 5 on at
    RE: Who To Contact For Tech Support

    Thank you. I will reach out to them and find out.

  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Who To Contact For Tech Support

    Login to CustomerSource and follow the links for support. You can create a support incident there. If your support contract includes support incidents then there will be no additional charge. If not, the last time I checked a support incident costs $499.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans