Could Not Access Microsoft Dynamics NAV Web Client Through Google Chrome / Microsoft Edge

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Hello guys, I recently facing an issue that I could not access my onpremise NAV through chromium-based web browser which are Google Chrome and Microsoft Edge.

I receive /ERR_CONNECTION_RESET/ whenever I access from chromium-based web browser. On the other side, I am able to access NAV through Mozilla Firefox.

So, this is kind of strange thing happened to my NAV instance.

I appreciate your kind support in advance!

Best Regards,

Rico Lanjar Winata

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Community member 4 on at

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Could Not Access Microsoft Dynamics NAV Web Client Through Google Chrome / Microsoft Edge

Hi Yun Zhu,

Thanks for your feedback.

I was updated my browser which affected to this issue.

I have trying to use incognito mode, clearing all cookies but no go.

Was trying to see the traffic from Wireshark and seems that Google Chrome are using TLSv1 while Mozilla Firefox using TLSv1.2
YUN ZHU 78,669 Super User 2025 Season 1 on at

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Could Not Access Microsoft Dynamics NAV Web Client Through Google Chrome / Microsoft Edge

There are several possibilities.
Have you recently upgraded your browser? Have you tried using Incognito mode? Have you tried clearing all cookies?

Thanks

ZHU