Lead's mailing address not visible on contact or account record after lead qualification

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Posted on by K Sharma

I have an Ongoing issue in regards to Lead creation and Qualification as its not associating Lead Addresses with Accounts and Contacts after Lead get created and Qualified . Please share your comments .

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Rawish Kumar 13,758 on at

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Hi There,

Its is working for me.

Could you please check if mappings exist between lead --->contact ---> account.

you can check from customisation > entity > lead > 1:N relation --> contact relationship and see if address fields are mapped.

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K Sharma 65 on at

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Hi Rawish ,

Thanks for your response !!

I have checked the 1:N relation of Lead with Account and Contacts and now Its bringing the Address associated with Lead in Account and Contacts but its not showing the right data under Address columns in Account /Contact as have in Lead address info Please find the screenshots below and share your comments .

Regards

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Rawish Kumar 13,758 on at

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Hello Again,

Could you please go to your customizations > Entities > Address entity > views > All customer address view.

if you open this view you will some error there - this is some kind of a bug - remove the conditions ( ideally shoulnt be there.) and it will work. Please keep a backup of this view before removing.

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K Sharma 65 on at

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Hello Rawish ,

I have followed your comments and verified the All customer address view but it looks fine as didn't fine any error out there in condition . Please find the screenshot below :

Regards

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