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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Bank Deposit Entry Zoo...
Microsoft Dynamics GP (Archived)

Bank Deposit Entry Zoom - Deposit Amount and Checkbook Amount do not match.

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Posted on by Community Member

I have an issue with one of our cash sales not matching up in Inq-Financial-checkbook register.  The cash sale was 33.37 but the deposit amount shows (86.68).  I already ran check links on the entire Financial series with no luck.  When you expand the Deposit Amount which on the surface shows (86.68) it shows 33.37 correctly upon expansion.
 

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  • William W. - Professional Advantage Profile Picture
    William W. - Profes... on at

    This sounds like damaged data. I recommend you void the payment in Cash Receipts and recreate it.

  • Angel Nuñez Profile Picture
    Angel Nuñez on at

    I'm sorry for bringing the dead back to life, but I think is better to take an un-answered post than staring a new one for the same topic.

    I'm having this issue as well. The deposit amount is $901.92 but it has a single check for $300.64. It turns out that $300.64 x 3 = $901.92, but I can't figure out why it is triplicating.

  • Suggested answer
    Angel Nuñez Profile Picture
    Angel Nuñez on at

    I have been able to replicate the problem (sort of) when there are entries in USD in the "bank deposit entry" screen in a multicurrency company.

    Let's say the checkbook has some checks in EURO and one check in USD. When you click "Check All", the deposit amount is calculated and if you click "Uncheck All" the deposit amount should go back to zero, but in this case the deposit amount field equals the gain/loss difference for the check in USD, so if you then go and select one check, let's say for $300, your deposit total would be $300 + whatever the gain/loss difference is.

    This seems to be a bug in GP, so please take notice.

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