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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / How to Solve the issue...
Small and medium business | Business Central, N...
Suggested Answer

How to Solve the issue 'Record in the Item table was locked by another user' in Navision 2016/2017

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Posted on by Sushil Chaudhari 50

Dear Experts,

I'm looking help for bellow error. Please help as soon as possible.

Microsoft Dynamics NAV
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The operation could not complete because a record in the Item table was locked by another user. Please retry the activity.
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OK
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Thanks & Regards,

Sushil Chaudhari

(sushilchaudhari2008@gmail.com)

I have the same question (0)
  • Nitin Verma Profile Picture
    Nitin Verma 21,794 Moderator on at

    It would be good if you please describe more when you are getting this error?

  • Suggested answer
    Gulshan Shubham Profile Picture
    Gulshan Shubham 2,210 on at

    Hi Sunil,

    Firstly, I would like to mention that consider it as a background feature which is needed to maintain data consistency. Like for instance, when one Word File is getting accessed by one user and another user tries to access the same file, he/she can open it only in view mode. This is done to maintain data consistency.

    Secondly, this may indeed cause a problem if happening too frequently and hence hindering day to day transactions at user end.

    Please set Automatic Cost Adjustment to NEVER, Automatic Cost Posting = FALSE, Expected Cost Posting to GL = FALSE in Inventory Setup. This would solve the issue.

  • Sushil Chaudhari Profile Picture
    Sushil Chaudhari 50 on at

    Dear Mr. Gulshan,

    Thanks for your valuable update and I like to check it once and i will revert back you again.

    Thanks and regards,

    Sushil Chaudhari

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