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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Error: 0x8006071a in D...
Microsoft Dynamics CRM (Archived)

Error: 0x8006071a in Dynamics 365 when linking with OneNote in "Sales" -> "Accounts

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Posted on by Community Member

When I go to my company's Accounts via Sales in Dynamics 365 the tab in the centre of the page for OneNote shows Error: 0x8006071a. What's the missing link for syncing OneNote to Dynamics? Thanks. 

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  • Community Member Profile Picture
    Community Member on at

    having the same issue

  • Suggested answer
    Yash Patel Profile Picture
    Yash Patel 11 on at

    Hey Guys,

    The fix for this issue is fairly simple. The reason why you are seeing this error is because CRM is unable to create a OneNote document under the location in SharePoint which is otherwise specified by CRM. To fix this, we need to specify document locations in SharePoint for CRM.

    You will need to go into Settings > Document Management > Document Management Settings > and finish configuring document locations for the entities you wish to have OneNote enabled for.

    Once this is done, you will have OneNote functionality.

    Thanks,

    Yash

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