Editing marketing form width causes error 0x80040265

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Posted on by Eddie Telfast

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Hi guys,

I'm a little baffled here. I'm new to D365 but i created a new marketing form and it was working perfectly, but was by default a bit narrow at 450px.

I went to the html tab and widenened the form to 600px, however after i did so i couldn't save and publish the form but got an Business process error message: 0x80040265

It seems bizarre that simply changing the width of the form to make it more user friendly could cause such errors.

Any advice on why this would have happened and how to get around it would be much appreciated!

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cloflyMao 25,208 on at

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RE: Editing marketing form width causes error 0x80040265

Hi Dan,

It is very glad that your problem has been solved.

Regards,

Clofly
Eddie Telfast 176 on at

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RE: Editing marketing form width causes error 0x80040265

Thanks guys,

I tested in a few browsers and still had issues. In the end Microsoft support could fix it for me as permission levels wouldn't allow me to edit the code for forms for some reason.
yader.morales 285 on at

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RE: Editing marketing form width causes error 0x80040265

Hello,

As mentioned by Clofly I would test in more browsers. If the issue persists and if you're willing to do, please raise a ticket with Microsoft Support stating the troubleshooting done and your tests.

Hope it helps.

Regards,

Yader Morales.
cloflyMao 25,208 on at

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RE: Editing marketing form width causes error 0x80040265

Hi Dan,

Is it the max-width of the “one-column-form” class element that you are changing?

I had widened the form but the form was still able to go live.

Have you tested with another browser?

Regards,

Clofly