Supply chain | Supply Chain Management, Commerce

B2B e-commerce login

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Posted on by Laura.v.r

Hi,

Since 1 week, when we access our Test B2B website, all goes fine, until the point we log-in with an account, and then our whole hierarchy and product pages are gone.

See the 2 different images between unknown account and a B2B account. Anyone knows what could have happend?

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Shafeeque P. 6,533 Moderator on at

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Have you made any changes to the B2B catalog configuration? Just validate if all the required configurations are there.

learn.microsoft.com/.../catalogs-b2b-sites

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Laura.v.r 55 on at

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We don't have one active for B2B. Is this a requirement?

Last week it worked fine without B2B catalog

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P Jackson 1,614 on at

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Sounds like a version upgrade to one with the new B2B Catalogue feature functionality has caused the issue. Following the instructions provided by the previous user.

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Laura.v.r 55 on at

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I followed the instructions, but don't see any changes yet unfortunatly

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Shafeeque P. 6,533 Moderator on at

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My environments got updated to 10.0.31 last week. Maybe this happened after your environment got updated.

Have you updated your e-commerce to the latest version to match your CSU version? LCS auto-updates only take care of F&O and CSU.

Usually, this difference in version between CSU and e-commerce should not make any issue, as it is backward compatible. However, this approach has resolved many issues I faced in the past.

If you do not have any customization on e-commerce, go to the asset library and import the latest e-commerce package from the Shared Asset library. Deploy it on the e-commerce site.

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