web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Stuck on Loading Busin...
Microsoft Dynamics CRM (Archived)

Stuck on Loading Business Logic

(0) ShareShare
ReportReport
Posted on by Hussman 3,755

Hi all, we have CRM - yesterday it was fine. This morning we found that our CRM forms do not load - instead they say "Loading Business Logic".

After doing some research, we realised that the new turbo forms were active, and we disabled them. This allowed the forms to work, however they were VERY slow. So we did further research and found that we should remove all web resources and work backwards, adding pieces one at a time. 

For this we copied an existing form; removed all the web resources where it is now just fields - BUT STILL it doesn't work.

We can view the forms when we turn off turbo forms but not when we turn them back on.

This is CRM ON-premise 2016.

Does anyone have any ideas?

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    You would need to start looking into other customization on the form. My suggestion would be to take a look at any JavaScript that might be on the form.


    Have you ran  the custom code validation tool? I presume between "yesterday" and "today" either you upgraded OR something on the form changed?

  • Adrian Launchbury Profile Picture
    Adrian Launchbury 15 on at

    I also have this problem and changing to use legacy rendering fixed it.

    Becfore changing the turbo forms option, I removed all changes (and no javascript is on the form) since it was working, except for Activities as that cannot be unset, but to no avail.

    In the browser dev tools, it is reporting a script error deep in CRM's code..

  • Daniela Ciupa Profile Picture
    Daniela Ciupa on at

    Any update on this problem? We have Dynamics CRM 2016 on premise with Update0.1 and we have a few users complaining about pages being stuck on "Loading business logic".  HAs anything work beside going back to legacy forms?

    thanks

    Daniela

  • Suggested answer
    Aleksandr Rogov Profile Picture
    Aleksandr Rogov 35 on at

    Hi everyone,

    I've just had a similar issue. Please check this answer that worked for me.

    Hopefully it will work for you too.

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans