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Microsoft Dynamics CRM (Archived)

Edit the "Disqualify" drop-down

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  • ShannonCRM Profile Picture
    502 on at
    RE: Edit the "Disqualify" drop-down

    These values were not in my Status Reason as they had already been changed, but the Disqualify Button still shows just these four reasons.

    Seems to be disconnected.

  • SOUNDHARYA.N.V Profile Picture
    165 on at
    RE: Edit the "Disqualify" drop-down

    hy 

    Can any one help in how to hide and show he options in disqualify button based on condition

    suppose on some condition i only want to show lost and cannot contact and in other condition i want show remaining 

    Thanks in advance 

  • Community Member Profile Picture
    on at
    RE: Edit the "Disqualify" drop-down

    Many thanks for your help

  • Aileen Gusni Profile Picture
    44,524 on at
    RE: Edit the "Disqualify" drop-down

    Hi Mognoose,

    See this link:

    missdynamicscrm.blogspot.com/.../crm-2013-additionalstatusreasonforlead.html

    Thanks.

  • Verified answer
    Guido Preite Profile Picture
    54,077 Moderator on at
    RE: Edit the "Disqualify" drop-down

    You need to edit the Status Reason field of Lead entity.

    Under the Disqualified status you add your new option

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