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Microsoft Dynamics CRM (Archived)

Edit the "Disqualify" drop-down

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  • Verified answer
    Guido Preite Profile Picture
    54,086 Moderator on at

    You need to edit the Status Reason field of Lead entity.

    Under the Disqualified status you add your new option

  • Aileen Gusni Profile Picture
    44,524 on at

    Hi Mognoose,

    See this link:

    missdynamicscrm.blogspot.com/.../crm-2013-additionalstatusreasonforlead.html

    Thanks.

  • Community Member Profile Picture
    on at

    Many thanks for your help

  • SOUNDHARYA.N.V Profile Picture
    165 on at

    hy 

    Can any one help in how to hide and show he options in disqualify button based on condition

    suppose on some condition i only want to show lost and cannot contact and in other condition i want show remaining 

    Thanks in advance 

  • ShannonCRM Profile Picture
    502 on at

    These values were not in my Status Reason as they had already been changed, but the Disqualify Button still shows just these four reasons.

    Seems to be disconnected.

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