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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Email Template Images
Microsoft Dynamics CRM (Archived)

Email Template Images

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Posted on by kashiffayyaz 15

I want to send an email template to client , i have an image to sent to client, i have uploaded that image to google drive and then copy paste to Email Template.When i sent email, there was no image.

Later i uploaded that image as a web resource in CRM and then copy paste to Email Template, again when i sent email , there was no image.

So my question is where i can upload image so it successfully be a part of email.

 

 

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  • Suggested answer
    Gopalan Bhuvanesh Profile Picture
    Gopalan Bhuvanesh 11,401 on at

    Hi

    If you are using a link within a plain text email (as in Dynamics CRM), the recipient would see that as a link (url) only.

    If you want to add image then you need to add it as attachments.

  • Suggested answer
    tpeschat Profile Picture
    tpeschat 4,930 on at

    You need to upload the image to a publicly available webpage. Your google drive and a CRM web resource, both will not be available externally.

    Then you can right click on the image and copy paste it into your email template.

    In case you also want to apply a link to the image, you can export the email template with a solution and manipulate the link <a> tag in the xml. But you need to escape the html tags in xml.

    hth Thomas

  • Soma Shekar Profile Picture
    Soma Shekar 461 on at

    Hi,

    Use the Dropbox shared link, that will works , I used  it worked for me. 

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at

    Hi,

    Please host the image in a public URL and copy paste the image in email template.

    See: www.inogic.com/.../adding-image-in-email-template-or-email-activity-record

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    As everybody else is saying, put image on a location which is available over the internet to all. Then you can create a html containing the image. Open the html in internet explorer, right click on the page and click select all. Then copy (ctrl+C) and paste the same in email template. You will see the image in your body now.

  • Community Member Profile Picture
    Community Member on at

    Hi

    I've tryed copying and pasting a public image into an email templete, but does not work to me using Safari on Mac. Any idea?

    Thanks!

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Not Sure about Safari, but it works on IE. Open the html page in IE, right click on page, click select all, copy and then paste it.

  • Suggested answer
    chrisg.crm Profile Picture
    chrisg.crm 170 on at

    Trident Email WYSIWYG

    you can now send and receive images tables or text directly on the email body!

    this is the only application of its type for Dynamics 365!

    www.tridentapps.co.uk

    nfo@tridentapps.co.uk

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