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How to reverse the status back to Pending Prepayment after reopening the sales order

Posted on by 9
Hi,
 
When the Sales order status was "Pending Prepayment," I reopened the Sales order. Now the status is updated to "open." How can I reverse the status from open to Pending Prepayment again?
 
Thanks in advance for your attention and kind support!
 
 
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  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 5,517 Super User on at
    How to reverse the status back to Pending Prepayment after reopening the sales order
    if you need to reopen the sales order, maybe you need to reverse the posted prepayment first? personally, this might not be needed cause BC allows you to modify sales lines and post additional payments. e.g. you pay 10 for a line worth 100, if you change the total price to 1000, you could post another 90 for prepayment if the percentage is 10%.
     
    Jun Wang
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 63,857 Super User on at
    How to reverse the status back to pending for payment after reopening the sales order
    Hi, I don't think there's a way around it other than making a customization. This field is not editable.
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 6,854 Super User on at
    How to reverse the status back to pending for payment after reopening the sales order
    Do you use the status on the sales orders for anything, or is it strictly for informational purposes? If its for informational purposes, one option is to just leave it. The Pending Prepayment status is automatically created when a prepayment invoice was posted. 
     
  • Suggested answer
    gdrenteria Profile Picture
    gdrenteria 4,883 Super User on at
    How to reverse the status back to pending for payment after reopening the sales order
    Hi
    Is the status "pending for payment" or "Pending Prepayment"?
    If you are working through APIs, you will have other states, more information here. I hope it helps you.
    BR
    GR

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