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Microsoft Dynamics CRM (Archived)

activity feed configuration and activity feed rules not visible on crm 2013 SP1 UR1

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Posted on by 2,737

Hi,

I have MS CRM 2013 SP1 UR1 but I caanot find activity feed configuration and activity feed rules.

I checked sitemap its present over there but its not visible.What can be an issue?

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  • Suggested answer
    ScottDurow Profile Picture
    21 on at

    Have you tried with a System Administrator role - it is usually permission related when site map items are not visible.

  • RahulGupta1307 Profile Picture
    2,737 on at

    Thanks for reply Scott.

    But I logged in with System Administrator Role.Did you suspect any other issue?

  • Suggested answer
    Paul Berridge Profile Picture
    on at

    We had a similar issue and solved it by editing the sitemap.

    www.crmcodex.com/.../mscrm-2013-missing-posts-tab-on-the-new-activity-feeds

    You get this problem evidently if you upgrade from 2011, but not if you create a brand new organization.

  • Suggested answer
    PS Profile Picture
    23,577 on at

    In that case you must raise a ticket to microsoft, because it usually should as told by Scott, atleast by a system admin

  • RahulGupta1307 Profile Picture
    2,737 on at

    Thanks for reply,Prashant.

    Scott and you are correct,it should be atleast seen by system admin.

    But it seems that it is not an issue with security role or sitemap.The code you have mentioned is already present there in sitemap but the entity is not displaying.

  • RahulGupta1307 Profile Picture
    2,737 on at

    Is there any other way I can see the records of these entities?I want to update some data of these entities

    I cannot find them in Advanced find

  • Community Member Profile Picture
    on at

    Hi Rahul,

    Could you check in this path ":\Program Files\Microsoft Dynamics CRM\Setup\Serviceability\Latest\Actions_Org\Install\Solutions" and you should be able to find the activity feeds solution.

    Install the solution, publish all customizations and it should hopefully resolve your issue with missing 'activity feed configuration and activity feeds'

    Please let me know if it helps.

    Vineet N.

    Microsoft Dynamics CRM Support.

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