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printer will not print check if there's too many invoices/remittance

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Posted on by Community Member Microsoft Employee

I'm having trouble with my printer not printing a check from a batch if there appears to be a 2nd page - or too many vouchers to print on the first page..requiring a 2nd page. It stops the batch entirely without printing any other checks. I'm forced to void the checks and reprint. Say the 3rd check from the batch has too many invoices requiring the overflow page. The first and second checks will only print and then the printer stops without printing any more checks. How can I fix this issue?

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L Vail 65,271 on at

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RE: printer will not print check if there's too many invoices/remittance

Hi,

Are you using a modified report? If yes, if you change to the regular report do you experience the same behavior? Does too many mean more than 12? Which check format are you using? Does it happen for every user, company, workstation or printer?

Kind regards,

Leslie