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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dashboard not showing up
Microsoft Dynamics CRM (Archived)

Dashboard not showing up

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Posted on by Community Member Microsoft Employee

I am using CRM 2016 enterprise. I created a custom dash board, using new in IE 11.

When I created it, it showed up under My Dashboards. I closed IE and when I went back into CRM the dashboard is not showing in the drop down list. I waited a few days thinking things might need to sync, but still it's not showing up. I re-created it and save it, at that time I could see my the old one I created and now the new one. Once I closed IE and went back into it, they are gone from the list.

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  • jacky.chen84 Profile Picture
    jacky.chen84 35 on at
    RE: Dashboard not showing up

    Hey all,

    This has also just happened to my environments, previously it never happened. When it didn't appear after several hours I was sure it wasn't an 'internal' caching issue.

    So I went and change the security role for the dashboard. Change it from the default Display to Everyone, to some/any roles, Save and Publish, then change it back again and it now appears!

    I guess something just got stuck internally around security. Hope that helps.

    Regards,

    Jacky

  • Marc Collins Profile Picture
    Marc Collins 60 on at
    RE: Dashboard not showing up

    Hi

    Was this ever resolved? I have the same issue. Bizarrely, its only affecting certain areas from the site map. For example, if I go to Sales > Dashboard, my dashboard does not show. However, if I go to Service > Dashboard, its there.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dashboard not showing up

    Normal, they should be showing up under "My Dashboards"

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Dashboard not showing up

    very strange - they shoudnt be gone.

    are you creating them as a system dashboard or normal?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dashboard not showing up

    I should add I did search the forum but couldn't find anything that would help.

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