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Microsoft Dynamics GP (Archived)

Errors processing fee billings

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Posted on by 115

Hello,

Previously, we had project accounting set up so that the project determined the revenue account to post to.  We have now decided that the fee should determine the GL account.  So we have changed the project accounting setup to reflect this.

However, any of the existing projects that were entered before this change won't bill.  When I try to bill an existing project, when I enter the project number in the billing entry window, I get the following error message:

Errors encountered while processing fee billings.

When I click on Ok, then click on the blue forward arrow next to Fees and manually fill in the fee amount I want to bill, I get another error message:

You cannot modify line item because the posting account for XXXX is missing/invalid.

XXXX is whatever FEE ID I'm trying to bill.

If I try to bill the same fee ID on a project that I created after I change the project setup to pull from the Fee instead of the project, it works fine.

Any suggestions?

 

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I have the same question (0)
  • Robyn Profile Picture
    1,753 on at

    Find any resolution to this?  I am having the exact same problem.

  • Kari_Anderson Profile Picture
    115 on at

    Robyn,

    Did you ever resolve this issue?

  • Robyn Profile Picture
    1,753 on at

    We did, but I cannot tell you what resolved it.  We tried so many things.  Next day it just worked.

  • Suggested answer
    Rob_McG Profile Picture
    10 on at

    A couple years late on a resolution but, the way to fix this is to validate the information on the fee entry on the project itself.

    Project>>Cards>>Project>>Fees

    When you select the fee record and click the arrow you should be able to change the accounts, to the fee account defaults that were setup on the fee card (Project>>Cards>>Fees>>Fee Accounts)

    Sometimes this change will throw an error and you will have to remove and recreate the fee record on the project card.

  • Community Member Profile Picture
    on at

    I am having this same issue.  I can correct it by having the accounts pull from the fee accounts, but that undoes all the functionality of having certain info pull from the customer card.

  • Community Member Profile Picture
    on at

    And I believe I see what I was missing - on the customer card, on the project billing "Fee Accounts" tab, you must fill in any accounts that the source is "customer" on the actual Fee card.  Not on the normal account area of the customer card.  This is easily accomplished via customer class roll down.

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