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Workflow Only Direct Approver is supported as Approver Limit Type

Posted on by 247
Hi Expert,
I recently encountered an issue with the General Journal Batch Approval Workflow for the Approval Limit Type in the Approval Chain. When I clicked the /Request Approval/ button, a message popped up: /Only Direct Approver is supported as Approver Limit Type option for Gen. Journal Batch: PAYMENT, MBB. The approval request will be approved automatically./ Consequently, the batch automatically has the Approval Status /Approved/. Can anyone help to resolve this issue? Thank you.
 
 

Best Regards,
Wei
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 7,994 Super User on at
    Workflow Only Direct Approver is supported as Approver Limit Type
    Shauna is correcting regarding using approval chains in the general journal.
     
    How do I set the batch workflow to follow the below rules  using direct approver??
     
    You need to setup 2 separate workflows. One workflow for the amount under 50,000, and a second workflow for the amount over 50,000.
     
  • OP-28051742-0 Profile Picture
    OP-28051742-0 25 on at
    Workflow Only Direct Approver is supported as Approver Limit Type
    Hi I'm facing the same exact issue. 

    How do I set the batch workflow to follow the below rules  using direct approver??

    <50,000 request sent to person X,
    >50,000 request send to person Y
  • Suggested answer
    Shauna Langley Profile Picture
    Shauna Langley 608 Super User on at
    Workflow Only Direct Approver is supported as Approver Limit Type
    Hi,
     
    I don't believe you can use Approver Chain for journals.
     
    I have tried it myself and get the same error as you have posted above.  It does however work for specific/direct user approval.
     
     
     
    Direct will go to the user I have setup in the approval user setup and they are administrator
     
     
    Specific approver will allow me to set the user on the workflow.
     
    I did notice the following on appsource but have no experience with it to recommend.
     
     
    Hope that helps,
    Shauna

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