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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Importing Campaign Res...
Microsoft Dynamics CRM (Archived)

Importing Campaign Responses

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Posted on by TroelsNygaard 12

Dear all. 

I'm having some trouble importing campaign responses to a campaign in CRM.

I have downloaded the import template, but right now I receive the error "You must supply the parent campaign before you create a response". 

My question is; what data needs to be plugged in under "Parent Campaign" in the import sheet?

I've tried with just the Campaign name, Campaign Code, Campaign ID (fx. "1a5779e0-2ce1-e911-8274-005056820104") and row checksum.

Can anyone help or provide a guide for importing Campaign responses?

Thanks in advance.

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  • Suggested answer
    LuHao Profile Picture
    LuHao 40,886 on at
    RE: Importing Campaign Responses

    Hi Troels,

    You just need to enter the correct Campaign name in the "Parent Campaign" column.

    You need to ensure that the Campaign name entered is completely correct and unique.

    In other words, if there are multiple Campaigns with the same name, then they cannot be used in the "Parent Campaign" column.

    This is my test:

    3173.PNG

    0876.PNG

    7140.png

  • Joana Pinto Profile Picture
    Joana Pinto 740 on at
    RE: Importing Campaign Responses

    Hi,

    I actually thought that the name of the Parent Campaign would be enough... Did you put the correct name? With caps, etc. And verify if the Campaign actually exists on the system (I know it seems silly but sometimes it's just simple as that :) )

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