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You can't assign licenses that contain these conflicting services: Dynamics 365 for Sales, Dynamics 365 for Customer Service.

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Posted on by ChokoPoko

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Hello, I have the following error showing up:

Is there any explanation for that? What should be done in this case?
Thank you!

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LuHao 40,878 on at

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RE: You can't assign licenses that contain these conflicting services: Dynamics 365 for Sales, Dynamics 365 for Customer Service.

Hi ChokoPoko,

This is because the license Dynamics 365 for Sales enterprise edition and Dynamics 365 for Customer Service conflict.

community.dynamics.com/.../conflict-when-assigning-application-licenses

To resolve license conflicts, please refer to this document:

docs.microsoft.com/.../resolve-license-conflicts

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