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Email Followers from a Workflow Email

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Posted on by Nic Oughton

I have a workflow which creates an email activity when the estimated close date is changed in an opportunity.

I would like this email to be sent to all the followers of the opportunity but can't find an obvious way to do this.

Does anyone have any ideas on how this might be achieved?

Thanks

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Royal King 27,686 on at

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There is no out of box utility that can provide all the followers of the record in workflow.But you can achieve this using custom workflow.

You can retrieve followers of the particular record by querying postfollow entity. Here is the sample fetchxml that retrieves followers of the Opportunity.

<fetch version="1.0" output-format="xml-platform" mapping="logical" distinct="false">

<entity name="postfollow">

<attribute name="regardingobjectid" />

<attribute name="ownerid" />

<filter type="and">

<condition attribute="regardingobjectid" operator="eq" uiname="6 orders of Product SKU JJ202 (sample)" uitype="opportunity" value="{2477BA82-2C0F-E411-A4CE-9CB654946F5C}" />

</filter>

</entity>

</fetch>

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Nic Oughton on at

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Thanks - I will give that a try

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