Cash Receipt void incorrectly input with a different Vvoid and Posting Date

(0) Share

Report

Posted on by Community Member

Evening All,

Situation: a user entered in an incorrect payment receipt number when inputting a manual check. When they went to void the payment in the Receivables Posted Transaction Maintenance window they entered the void date correctly as 7/6/17 but the posting date incorrectly as 8/30/17. The actual receipt was reentered and cleared against the receivable document properly.

Issue: The unapplied cash receipt continues to show up on the both the A/R aging with a credit balance and the cash G/L account as a cash receipt in the accounting period July 2017.

Please let me know if you require further information to address this issue

*This post is locked for comments

I have the same question (0)

All responses (3)

Answers (1)

Suggested answer

Beat Bucher GP Gee... 28,058 Moderator on at

Like (0)

Report

RE: Cash Receipt void incorrectly input with a different Vvoid and Posting Date

Hi,

Have a look at this post: www.encorebusiness.com/.../dynamics-gp-rm-transaction-unapply

and here: http://www.erpsoftwareblog.com/2015/05/un-apply-historical-ar-documents-dynamics-gp/

The PSTL Unapply tool may help you in this case..

Was this reply helpful? Yes No
Verified answer

L Vail 65,271 on at

Like (0)

Report

RE: Cash Receipt void incorrectly input with a different Vvoid and Posting Date

Hi,

I don't think the PSTL Unapply will work in this case because this is a Void with a bad Posting date. So, you entered a cash receipt and then voided that same receipt. The receipt shouldn't show up on the RM HATB because it was voided. The GL is another matter. It will still show up in July, but will clear up by August. I think what I might do here is just make a correcting GL entry to reverse the entry with the bad posting date and re-enter it with the correct posting date.

Kind regards,

Leslie

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: Cash Receipt void incorrectly input with a different Vvoid and Posting Date

Thank you Leslie. We elected to go this route as we outsource the majority of our system management to a third party and this action didn't require any additional tools or advanced system knowledge.

Was this reply helpful? Yes No