web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Suggested answer

Create quality orders for reserved quantities

(1) ShareShare
ReportReport
Posted on by 8

Hello, I'm designing a quality flow and I've encountered a blockage in my process. I hope you can help me resolve it or approach it differently.

After running the master planning based on a Sales Order, a production order is generated. Once the units are reported as finished (they have Serial Numbers), I need to create a quality order for some of these Serial Numbers that have been marked as finished.

The problem arises because these items are reserved for the Sales Order, and when I try to create the quality order, the system tells me there is no availability. I understand this error occurs because the quantity is reserved, but is there any way to create a quality order for these items?

It seems strange to me that it's not allowed to create quality orders for items that are physically in the warehouse but reserved for a sales order (in fact, that would seem perfectly normal to me).

Thank you very much in advance!

I have the same question (0)
  • Suggested answer
    CA Neeraj Kumar Profile Picture
    1,751 on at
    Create quality orders for reserved quantities
    Hi,
     
    I believe if you can utilize the Quality associations, it can help you to create quality order at moment RAF is completed, as once it is created without quality order, it is reserving against the sales order, so not available for creating quality order manually (or you need to manually remove the reservation and then create quality order - not recommended at all)
     
    If this helped, please mark it as "Verified" for others facing the same issue Keep in mind that it is possible to mark more than one answer as verified
     
    Regards,
    Neeraj Kumar
  • CU24091517-0 Profile Picture
    8 on at
    Create quality orders for reserved quantities
    Example DATA
    The Quality Order is created as Inventory in order to assign a serial number to the order.
     
    Here are the dimensions and an example of the error:
    On Hand:
     
    I'm not using any specific quality association for the article and the Quality Order is created manually
     
     
  • Suggested answer
    Sagar Suman Profile Picture
    6,282 Super User 2025 Season 2 on at
    Create quality orders for reserved quantities
    Hi,
     
    Are you manually creating the quality order after items are reported as finished? Can you share the screenshot of the error message please which is coming while creating the quality order.
     
    Also share the inventory dimensions used on the quality order and on hand for the same dimensions. 
     
    If you are manually creating it what reference type are using? Sales or production?
     
    Please share more info to assist.
  • Suggested answer
    CA Neeraj Kumar Profile Picture
    1,751 on at
    Create quality orders for reserved quantities
    Hi,
     
    Could you please share the screenshot for quality associations defined for the particular item.
     
    Based on the quality associations, system can create quality orders automatically after Report as finished.
     
    If this helped, please mark it as "Verified" for others facing the same issue Keep in mind that it is possible to mark more than one answer as verified
     
    Regards,
    Neeraj Kumar

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 575

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 245 Super User 2025 Season 2

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 187 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans