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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM Outlook Client on ...
Microsoft Dynamics CRM (Archived)

CRM Outlook Client on Office 2016

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Posted on by Community Member

Hi,

Are you haveing issue to install CRM Outlook Client on Office ProPlus?

We're trying to install the client for Dynamics CRM Online, with an Office 365 ProPlus on version 2016.

All were fine until upgrade the version.

Regards.

Nivaldo Araujo

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  • Suggested answer
    Victor Crespo Profile Picture
    Victor Crespo on at

    Hello Nivaldo

    There are not known issues at this moment for CRM for Outlook installed in Outlook 2016.

    However please be aware that only CRM 2015 Update 1.1 and CRM 2015 Update 0.2 are supported and tested to work on Outlook 2016.

    Please review this link to get more information.

    technet.microsoft.com/.../dn832152.aspx

    Also if you're facing an issue with the installation, I would suggest you to provide more information about the issue you are having so we can help you with that.

    Thank you for using Microsoft Dynamics Communities.

    Victor Crespo

    CRM Online Support Engineer

  • Community Member Profile Picture
    Community Member on at

    Same here :(

  • LukeHendo Profile Picture
    LukeHendo 195 on at

    I have managed to install CRM Outlook client with Office 2016 however am having an issue with email templates. 

    When I select "insert email template" and then "more email templates" nothing loads (i.e. the list of email templates does not load for me to select from). Has anyone else experienced this error? 

    Something else that I have noticed is that my organisation does not start with capitals in the sidebar - not that this is of any consequence. 

    Luke

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