RE: "Communication protocol mismatch" Error.
hello
look in the folder search %AppData% (this is for Dynamics NAV 18 , but it is the same for BC on-prem)
open CLientusersettings.config

and change the following parameter as on the service:

AS iS:
<add key="ClientServicesCredentialType" value="Windows" />
TO be:
<add key="ClientServicesCredentialType" value="NavUserPassword" />
check my answer if it helped you, thanks
DANIELE