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Microsoft Dynamics GP (Archived)

sales work not showing in transaction by customer

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Posted on by 65

I have SOP invoices in a Batch. It has not been posted. However they do not show in Receivables Transaction Inquiry by Customer.

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  • Jonathan Herman Profile Picture
    Microsoft Employee on at

    Hello Giles Zollar,

     

     

    The Receivable Management module and your customer’s information only get updated once the SOP Invoice batch has been posted.  It is during the SOP Invoice posting process when the RM sales documents and payment documents (if a payment is applied to the SOP invoice) records are created and shows up in a RM inquiry window.

           

    Best regards,

    Jonathan Herman

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  • Victoria Yudin Profile Picture
    22,769 on at

    Just to follow up on Jonathan's answer, you can see unposted SOP transactions in:

    - SmartList under Sales Transactions and Sales Line Items

    - In Inquiry under Sales Documents and Sales Items

    - In Collections Management (under Unposted Sales)

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