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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / integration with Cisco...
Microsoft Dynamics CRM (Archived)

integration with Cisco UCCX

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Posted on by Sj123 5

Is Micrsoft Dynamics CRM integration with Cisco UCCX possible?

Regards,

Sj123

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  • Community Member Profile Picture
    Community Member on at
    RE: integration with Cisco UCCX

    Hey, by now you might've already found a solution to this but just in case you haven't, it's definitely possible. We're using a CTI product called Tenfold to integrate Avaya and MS Dynamics but it's compatible with Avaya, too. For its features, you may go through this list: www.tenfold.com/.../features

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