Hello Experts,
The Purchase Order Report 18008 is the default report and working fine in Cronus company. This report includes GST amount in the line and net total including GST. See the screenshot below.
But, unfortunately the same report 18008 is not working in our company. The GST set up & configurations are correct in the company and GST%, GST Amount are showing properly in the PO screen & PO Statistics screen. See the screen shot below. The issue is that when I am running the report 18008 for the same PO the line details are not populating. The line part in the report is blank as same as the below screen shot.
The line part is showing blank for the report 18008. There is no any change we made in the default report layout and data set of the report 18008.
Thanks in advance for sharing your thoughts on this issue.
Regards,
Ranjith
This issue is temporarily solved by selecting Tax Type as "GST" in the GST Setup & TDS Setup screens. But, MS support team identified it as a bug and there will be a hot fix to solve it permanently.
Thank you all for your responses.
Hi, This seems to be an Indian localization features, you can refer to the instructions below and then check the settings again. If you still can't solve it, it is suggested to submit a Service Request to Microsoft as mentioned by Laeticia.
https://www.youtube.com/watch?v=vEGv1Vn445A
Hope this helps.
Thanks.
ZHU
Hello Ranjith,
With the information shared an analysis will be needed.
This way, it will require a support incident to be moved forward. Please, if you are a partner, reach out to Microsoft support via an incident, if you are a customer, please contact your partner directly to find a solution for that issue.
Hope this information will help you to move forward.
Kind regards,
Laeticia Cunha
Please see our Dynamics 365 Business Central Support Team Blog for helpful information:
https://dynamics.microsoft.com/en-us/business-central/capabilities/
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