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When you click on an account and then click on the history of that account, the default view is 'Last 30 Days'. Is there a way to change that default to list 'All'?
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This, unfortunately, is one of the last great annoyances for CRM. The only way to change it is with script and possibly in an unsupported way. Here is a blog describing one way to do it.
http://www.unitek.com/training/microsoft/crm/blog/2008/01/18/changing-the-default-views-in-crm-30-crm-40/
Leon Tribe
check this...
www.sumedha8.blogspot.com.au/.../deleting-renaming-of-system-views.html
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