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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Default delivery metho...
Supply chain | Supply Chain Management, Commerce
Suggested answer

Default delivery method for channel

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Posted on by MonikaKuczynska 65

Is there any chance for some cinfigutation to set up a defaul delivery method for channel -- not type of channel?

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  • MonikaKuczynska Profile Picture
    MonikaKuczynska 65 on at
    RE: Default delivery method for channel

    Thank you for your response.

  • Suggested answer
    hhainesms Profile Picture
    hhainesms on at
    RE: Default delivery method for channel

    There is no support for a default deliver mode by channel.  If using call center, you can define a default mode of delivery at the customer level which is then applied automatically to the order header when new orders are created - but we don't have any capabilities to define a default at the channel level currently.

  • MonikaKuczynska Profile Picture
    MonikaKuczynska 65 on at
    RE: Default delivery method for channel

    Thank you for your reply.

    Is there any chance to create a default delivery mode for channel - to be prompted in New Sales Order form?

  • Suggested answer
    Shaimaa Abo Gabal Profile Picture
    Shaimaa Abo Gabal on at
    RE: Default delivery method for channel

    Hi Monika,

    If you want to setup a mode of delivery for channels ,please this steps:

    •  Sales and marketing > Setup > Distribution > Modes of delivery. Select New to create a new delivery mode. Alternatively, select an existing delivery mode in the list, and then select Edit to make changes.

    • On the Commerce channels FastTab, add any channel that should be allowed to use the delivery mode when sales transactions are created in that channel.

    After the delivery modes are defined, you must run the Process delivery modes batch job. This job makes the delivery modes available so that they can be used in sales order processes for channels. To run the Process delivery modes job, go to Retail and Commerce > Retail and Commerce IT > Process delivery modes. This job should be run any time that new delivery modes are added to a channel or changes are made to existing delivery mode/channel relationships.

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