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2,541Hello Everyone,
I recently migrated on CRM On 2016 and i'm facing a small "problem" with duplicate detections.
It seems that as soon as my contact has a character like : ü, û, ä, etc the duplicate detection doesn't work.
My rule is based on a exact match for the full name and the email.
The "funny" thing is that let's say i have a contact called fïrstnâme lastname and i try to create a contact with the exact same value, i won't get a warning.
But if i create the contact with a full name like : firstname lastname (skipping the special characters) the duplicate detection will be triggered.
Any one have ever faced this and have a solution ?
Thanks a lot,
Clément
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