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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Users alerted on sales...
Small and medium business | Business Central, N...
Answered

Users alerted on sales order creation

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Posted on by SammyG 512
Hi all,
without going down the full approval route procedure is there any way I can have a group of users alerted whenever a sales order is created?
Many thanks
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Verified answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 22,130 Super User 2026 Season 1 on at

    Yes, you can alert users on sales order creation. Three ways:

    1. Workflow: Set up a simple workflow in Business Central that triggers on sales order creation with no approval or action required, just configure it to send a notification to specific users.
    2. AL Code Customization: Create a subscriber to the OnAfterInsertEvent of the Sales Header in AL, and use the Notification system to send in-app alerts to specific users when a new sales order is created.
    3. Power Automate: Enable the change log on the Sales Header table to track insert events, then use Power Automate to detect new sales orders and send email or Teams notifications to a user group.
  • Verified answer
    Jainam M. Kothari Profile Picture
    Jainam M. Kothari 15,735 Super User 2026 Season 1 on at
    Hello,
     
    If you don't want to go into the Approval Process then you need to Customize the same to Notify the Particular Group of Persons to be Notify by Creating Sales Order.
     
    And Also you can achieve this by way of Power Automate Flows.
  • Verified answer
    Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 25,555 Most Valuable Professional on at
  • Verified answer
    Valentin Castravet Profile Picture
    Valentin Castravet 32,200 Super User 2026 Season 1 on at
    There's nothing using standard functionality that can do this, you can either customize the system to do it or use power automate. 
     
  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    Teddy Herryanto (Th... 14,302 Super User 2026 Season 1 on at
    Not in standard. You can do customisation or go with Power Automate.
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 99,084 Super User 2026 Season 1 on at
    Hi, add a Power Automate example:
    Dynamics 365 Business Central: How to send a message in Teams using Power Automate
     
    Thanks
    ZHU

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