Dynamics CRM Online - subgrid bug

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Posted on by Community Member

Hi,

I have added a few subgrids on a CRM entity form, referencing a custom entity. The view behind this subgrid has a few fields from a parent relation. If I access this view from the home page, the related information is correctly shown, but at the entity form level, the records do not display the parent columns information. For example: the view has the fields A and B from entity X, and field C from entity Y, which is a parent for X. Column C's value is not displayed, even though it contains data.

As specifics: the subgrid is customly filtered through the setParameter method available at grid control level and it defaults to all records. In the example above, the Y entity is the Opportunity Product and since I cannot have this entity as primary in a 1-N relation, I cannot use a custom relationship.

Regards,

Florin

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Community Member on at

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Slight clarification, in the example above, the X entity subgrid is on the Opportunity Product, and Y is another custom entity.

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Shahbaaz Ansari 6,211 on at

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Hi Sandru,

For displaying record of parent entity fields on child entity form you can use Quick View From which is OOB functionlity provided by CRM.

Please check below link how to use Quick view From and show related field from parent entity.

www.powerobjects.com/.../exploring-quick-view-forms-in-crm-2013

Hope this helps!!!

Best Regards,

Shahbaaz

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Hi Ansari,

This will not help me at all, unfortunately. I am well aware of the quick view form functionality but I want this information displayed on the subgrid.

Regards,

Florin

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Wayne Walton 13,730 on at

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You're definitely looking at a custom web resource or other custom dev to make that work, then.

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So, what you're telling me is that this isn't a bug but by design? Why is it available in the homepage view?

Anyway, I can find workarounds to display the parent info in the grid. I am not looking for a way to solve this. What I want to find out is if this is actually a bug on the product.

Anyone else tested this?

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Wayne Walton 13,730 on at

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Can you provide a screenshot of what you're saying is available on the "homepage"? Perhaps we just don't understand what you're asking.

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Community Member on at

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I can provide a screenshot, of course, but it is pretty straightforward. By homepage view I am referring to any entity view which is displayed while accessing the main menu (i.e. Sales > Accounts). What I am saying is that the same view is displayed differently when accessed from a entity form subgrid control.

Above I marked the parent columns which do not show any data for the two records displayed. Those columns have data on the homepage area.

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