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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Remaining Terms not ch...
Microsoft Dynamics CRM (Archived)

Remaining Terms not changing in entitlements

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Posted on by CRMexplorer 760

Hi,

I created an entitlement with the following set up. But the number of remaining terms in the case associated to it

is not decreasing. After resolving a case the number or remaining terms should be 2 right?

8875.cases.PNG

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