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Microsoft Dynamics CRM (Archived)

CRM 2011 outlook client with Outlook 2013

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Posted on by 54

Hello,

I have a user that keeps getting a message saying "This operation is not supported until the entire message is downloaded.  Download the message and try again"  This happens when he tries to attach a document in SharePoint through mail merge.  I have tried the rollup updates, uninstall/reinstall and gave him a reloaded Surface Pro running 8.1 but the problem persists sporadically.

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  • Suggested answer
    AFTAB HUSSAIN Profile Picture
    Microsoft Employee on at

    Hello,

    I believe you are using CRM 2011 client for outlook for Outlook 2013.

    We need to be sure that the CRM 2011 organization that is getting configures is at minimum on UR 10.

    Refer the compatibility list : support.microsoft.com/.../2669061

    Also kindly check this out for more information on the problem: social.technet.microsoft.com/.../crm-2011-outlook-client-with-outlook-2013

    I hope this helps.

    Thank You !

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