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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Dual-Write Synchroniza...
Microsoft Dynamics 365 | Integration, Dataverse...
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Dual-Write Synchronization Error

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Posted on by Taptap 15
Hello,
 
My organization uses D365 CRM and D365 FnO, and we employ dual-write solutions for synchronizing data between both systems. This integration worked fine for seven months until we suddenly encountered the error below on June 28, 2024. We have conducted thorough investigations, health checks, and troubleshooting, and everything seems to be functioning correctly.
 
Our current suspicion is that the CRM dual-write solution might be the cause of the issue, especially since we noticed an update to the solution before the problem arose (please see the screenshot below). Additionally, we are unsure if the error shown is the actual cause of the issue, as we do not recall setting up an application key and key vault for these activities, nor can we find them in our Azure infrastructure.
 
Currently, every time we create or update records in the affected entities, we encounter this issue.
 
 
CRM Logs
 
Dual write core solutions History
 
I have attached the complete log.
 
Any insights or assistance would be greatly appreciated.
 
Regards
Sieg
ErrorDetails1.txt
  • Prathibha Lakhotia Profile Picture
    Prathibha Lakhotia 47 on at
    Dual-Write Synchronization Error
    HI TapTap,
     
    Can you please suggest answer here.
    Facing the same issue of synchronization.
  • Prathibha Lakhotia Profile Picture
    Prathibha Lakhotia 47 on at
    Dual-Write Synchronization Error
    Hello,
    I have updated the patch solution but still getting this same error. Kindly if anyone has solution to this let me know. 
    TIA
  • FT-25071309-0 Profile Picture
    FT-25071309-0 2 on at
    Dual-Write Synchronization Error
    Hello
    How to recover this hotfix provided by Microsoft please ?
     
    thx
  • Taptap Profile Picture
    Taptap 15 on at
    Dual-Write Synchronization Error
    This issue has been resolved temporarily. Microsoft provided a patch for the D365 CRM dual-write solution.

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