Small and medium business | Business Central, N...

BC Instance Cannot Start

(0) Share

Report

Posted on by Gepoy

496

Hi,

I followed the procedure given by Tabrez in this post, however, I am stuck in the last part. After I restore the database, edit the instance's DB information, and restart the instance or service, it stopped and prompts and error ServerInstance 'MicrosoftDynamicsNAVServer$BC150' failed to reach status running due to the following error: 'Cannot start the service'. When I checked the event log it says The description for Event ID 216 from source MicrosoftDynamicsNAVServer$BC150 cannot be found.

Thank you in advance.

Categories:

Dynamics 365 Business Central

All responses (4)

Answers (0)

Suggested answer

Marco Mels on at

Like (0)

Report

RE: BC Instance Cannot Start

Hello,

Please do raise a support call with Microsoft if this is still an issue. One thing we do sometimes see if that the demo install creates a demo database called Demo Database NAV (xx-0) while the BC install expects Demo Database BC (xx-0).

Thanks.
Gepoy 496 on at

Like (0)

Report

RE: BC Instance Cannot Start

The BC instance actually started when I am not going to install the SQL Server components. So, what I did was not install it, and just restore the database and edit the DB information in the BC administration. Unfortunately, when I start the BC instance, it stopped because of the error.
Gepoy 496 on at

Like (0)

Report

RE: BC Instance Cannot Start

Yes, there is a full access.
Suggested answer

keoma 32,727 on at

Like (0)

Report

RE: BC Instance Cannot Start

confirm, that the service user has full access to the database.