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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Sales Orders - Duplica...
Supply chain | Supply Chain Management, Commerce
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Sales Orders - Duplicate Authorization Occurring when Invoicing in Update 10.0.44

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Posted on by RN-24071723-0 41
We are experiencing an issue in update 44 where an additional authorization occurs during the invoicing process. This can be seen in both the ADYEN and custom payment connectors. Below are ADYEN test logs where the initial authorize occurs when submitting the sales order. Then, an additional authorization occurs when the invoice is invoiced (captured). This is new in update 44, we have not seen this occur in previous updates. 
 
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Dynamics 365 Supply Chain Management
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  • Jonas "Jones" Melgaard Profile Picture
    Jonas "Jones&q... 5,010 Most Valuable Professional on at
     
    I'm 99% sure this is D365 F&O (SCM) or Commerce, am I right?
    If so then I'll move it to the other forum.
  • RN-24071723-0 Profile Picture
    RN-24071723-0 41 on at
     
    Yes, this is F&O sales orders. Please move as needed. Thank you. 
  • Jonas "Jones" Melgaard Profile Picture
    Jonas "Jones&q... 5,010 Most Valuable Professional on at
    No worries (-:
     
    I don't immediately recognize this in the LCS issue search; I'd say maybe have a look with a debugger to see why it's trying to authorize the payment again. However I'm not that well versed in Commerce.
     
    My best guess is that it has something to to with the stale payment parameter, but it's fully a shot in the dark.
  • Danyal Imtiaz Khan Profile Picture
    Danyal Imtiaz Khan 37 on at
     
    We were also encountered with the same issue on version 10.0.44 (10.0.2263.52) and then we ran the quality update from the LCS and when we updated to this 10.0.44 (10.0.2263.54) version, the issue was resolved for us.
     
    Thanks,
    Danyal Imtiaz
  • RN-24071723-0 Profile Picture
    RN-24071723-0 41 on at
    Thank you @CU02102110-0
     
    Unfortunately, we are still seeing the same repeat authorization issues after applying update 10.0.2263.74. I believe a later version would include any fixes applied in 10.0.2263.54. I have a case opened with Microsoft and will post the resolution once it has been discovered. 
  • RC-04081402-0 Profile Picture
    RC-04081402-0 4 on at
    Hi @RN-24071723-0,
     
    Any updates on this from Microsoft?  We are seeing the extra authorization issue with the Adyen connector after updating to 10.0.44 as well.  We updated to 10.0.2263.83 but the none of the quality fixes addressed the issue for us.
     
    Thanks!

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