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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM Performance Very Slow
Microsoft Dynamics CRM (Archived)

CRM Performance Very Slow

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Posted on by Community Member

Hi Experts

Presently We are using Microsoft Dynamics CRM 2013 and Our CRM Performance Very Slow

1. What is major issue that CRM Performance becomes very slow?

2. How to identify CRM Performance?

Please give some Suggestion that may helpful us

thanks 

Naveen Das

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  • Verified answer
    Tobias Koller Profile Picture
    Tobias Koller on at

    1. I think there is no known Major issue why the Performance of CRM 2013 is slow.

    2. you could try to run the integrated performance-analyzer. Just open an record and press ctrl+shift+q

    Please see this link:

    blog.cobalt.net/.../understanding-the-microsoft-dynamics-crm-performance-center

  • Verified answer
    Bas van de Sande Profile Picture
    Bas van de Sande 4,383 on at

    Hi Naveen,

    there are multiple reasons why CRM can be slow:

    1. are you running a large number of plugins?

    2. have you checked the principle object access table? This table is known for slowing down CRM over time. You could try to remove the inactive records from this table

    3. have there been changes on the infrastructure?

    4. have you verified if your SQL Server is in good shape?

    I hope these suggestions will help you

    Bas

  • Community Member Profile Picture
    Community Member on at

    Thank for Reply Tobias Koller

  • Community Member Profile Picture
    Community Member on at

    Thanks for your suggestion Bas van de Sande

  • Verified answer
    alf Profile Picture
    alf 17,915 on at

    Hi,

    The first item we usually recommend for folks having performance issues is to use the two tools that are built-in Microsoft CRM:

    www.powerobjects.com/.../performance-tools-built-into-crm

    This will quickly help narrow down if the issue is Bandwidth, high latency, something interfering with the browser, OR something else.

  • Community Member Profile Picture
    Community Member on at

    Just to clarify are you saying if there are a large number of plugins this will cause CRM to perform slow? We have about 200 plugins and are experiencing  very slow screen refreshes and page loads.

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