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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Not able to Sending Qu...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Not able to Sending Quotation email receipts from Retail POS Transactions

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Posted on by Hitesh Jingare

Hi All,

I want to send email Quotation receipt form POS. But this email option is disable for Quotation receipt attach Screen shot of that. This option is enable for normal sales Receipt.

Is this possible to send Quotation receipt through email? Normal email setup has been done. Can I need to do any more set for send quotation.

Screenshot_5F00_15.png

I have the same question (0)
  • Suggested answer
    Ramune Profile Picture
    Ramune on at

    Hi Hitesh,

    I think this is not supported because of quotation different process as customer order. But I will verify this next week and keep you updated.

  • Hitesh Jingare Profile Picture
    Hitesh Jingare on at

    Hi Ramune,

    Thanks for your reply!

    Have you find anything? It is supported ?

  • Suggested answer
    Ramune Profile Picture
    Ramune on at

    Hi Hitesh,

    It seems it is not supported to send a quote via email from POS. There is very limited operations allowed in POS for quotes as the entire process of quotes is a backoffice process in our current release.

    In case you consider that this would be a feature nice to have in the system in the future and expand the current necessities, please enter this as a product suggestion at experience.dynamics.com/.../.

    If you create an Idea, you may share i link there for other community members to vote.

  • Hitesh Jingare Profile Picture
    Hitesh Jingare on at

    Hi Ramune,

    thanks for your response.

    I Created an Idea, Link is below.

    https://experience.dynamics.com/ideas/idea/?ideaid=8164c092-796b-eb11-8fed-0003ff45c942.

    Thank you!!

  • Riaz.Riaz Profile Picture
    Riaz.Riaz 135 on at

    Hi Hitesh Jingare,

    Can you please tell me that how can I see quotation receipt from POS? I am using store commerce.

  • Suggested answer
    Sameer Abdul Profile Picture
    Sameer Abdul on at

    Hi Riaz. It is possible setup quotation receipt emails now. Please read this documentation on how to do so: https://learn.microsoft.com/en-us/dynamics365/commerce/configure-emailed-receipt-formats#email-receipt-formats

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