web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested answer

Error: The Operation could not complete because a record in the Page Data Personalization table was locked by another user. Please retry the activity in Navision 2018

(0) ShareShare
ReportReport
Posted on by 4,947

Hi Community,

May I ask what does this error means and how to resolve it?

Accounts was prompted this message when trying to going into edit Journal. After a while she was able to go in.

pastedimage1641799160407v1.png

Thank you.

I have the same question (1)
  • Suggested answer
    Lars Lohndorf-Larsen Profile Picture
    on at
    RE: Error: The Operation could not complete because a record in the Page Data Personalization table was locked by another user. Please retry the activity in Navision 2018

    Hello,

    It sounds like a one-off, so unless it happens again, I would just ignore it. This table "Page Data Personalization" is used for storing page options: SaveValues Property - Business Central | Microsoft Docs . In the case of a journal, things like what Batch name is selected. So if you change Batch Name, then it updates table "Page Data Personalization". But data here is stored per user, so how a user blocks their own data is a bit if a mystery. The data in this table is not critical and you can delete it as you like: ZUP File / Personalization Settings in Navision Role Tailored Client. (sauravdhyani.com) .

    So again, I would not worry about this - unless of course it starts happening again, then try to see if there is any kind of pattern when it happens.

    hope that helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 3,750

#2
Sumit Singh Profile Picture

Sumit Singh 2,689

#3
YUN ZHU Profile Picture

YUN ZHU 1,987 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans