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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP 2015 Web Client iss...
Microsoft Dynamics GP (Archived)

GP 2015 Web Client issue switching companies.

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Posted on by Community Member

I am on a new install of the web client and I am having an issue switching companies. The system gets hung up and then I get the following error:

Severity: Critical
Summary: A server side exception of type "DexRuntimeException" has occurred.
Details:
DexRuntimeException: The server is already processing a client message batch.
   at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexClientMessageCoordinator.BeginProcessing(ICollection`1 newMessages)
   at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeStateManager.DeliverClientMessages(ICollection`1 messages)
   at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeService.ProcessClientMessages(Byte[] data)
   at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeService.ProcessDexClientMessages(Byte[] data)

Ones this happens I am unable to disconnect from the web client.  It only allows me to restart, copy or copy all. If I click restart, the process and it is stuck in a loop, I have to reboot the web server. There are no modified windows or reports setup.

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  • Community Member Profile Picture
    Community Member on at

    I believe the March Hotfix fixed this issue.

  • Community Member Profile Picture
    Community Member on at

    I installed the hotfix and now I am getting  the following error when I switch companies

    Severity: Critical

    Summary: A server side exception of type "ArgumentException" has occurred.

    Details:

    ArgumentException: An item with the same key has already been added.

      at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)

      at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)

      at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Hierarchy`1.Add(T ancestor, T item)

      at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexRuntimeStateResourceManager.Register(DexUri parentId, IWCDexWindow window)

      at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.Adapters.WCDexFormOpenStateChangedNotificationAdapter.Notifications_FormOpenStateChanged(Object sender, DexUriEventArgs`1 e)

      at System.EventHandler`1.Invoke(Object sender, TEventArgs e)

      at Microsoft.Dexterity.Runtime.Interop.DexNotification.OnFormOpenStateChanged(DexUri uri, DexFormOpenState value)

      at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.MsaClickHit(DexUri uri)

      at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.<>c__DisplayClass11.<MacroSystemClickHit>b__10()

      at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.ExecuteUriMsaAction(Func`1 interopAction, String entryPoint, DexUri uri)

      at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.MacroSystemClickHit(DexUri uri)

      at Microsoft.Dexterity.Runtime.Interop.DexMacroSystem.ClickHit(DexUri dexUri)

      at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexMessageProcessor.ProcessClickInstanceResourceMessage(IWCDexMessage msg)

      at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexMessageProcessor.Process(IWCDexMessage message)

      at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeStateManager.SendMessage(IWCDexMessage message)

      at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeStateManager.MainEventLoop()

  • John Lowther Profile Picture
    John Lowther 5,122 on at

    There's a new hot fix out since the March hot fix, however I am not sure what it fixes as at the time that I saw it on Microsoft's site it did not have a fix list yet.

    I would give it a try.

  • Community Member Profile Picture
    Community Member on at

    I loaded the download from June and I still cannot switch companies. This is the error I got

    Severity: Critical
    Summary: A server side exception of type "ArgumentException" has occurred.
    Details:
    ArgumentException: An item with the same key has already been added.
       at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
       at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
       at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Hierarchy`1.Add(T ancestor, T item)
       at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexRuntimeStateResourceManager.Register(DexUri parentId, IWCDexWindow window)
       at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.Adapters.WCDexFormOpenStateChangedNotificationAdapter.Notifications_FormOpenStateChanged(Object sender, DexUriEventArgs`1 e)
       at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
       at Microsoft.Dexterity.Runtime.Interop.DexNotification.OnFormOpenStateChanged(DexUri uri, DexFormOpenState value)
       at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.MsaClickHit(DexUri uri)
       at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.<>c__DisplayClass11.<MacroSystemClickHit>b__10()
       at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.ExecuteUriMsaAction(Func`1 interopAction, String entryPoint, DexUri uri)
       at Microsoft.Dexterity.Runtime.Interop.Win32.NativeMethods.MacroSystemClickHit(DexUri uri)
       at Microsoft.Dexterity.Runtime.Interop.DexMacroSystem.ClickHit(DexUri dexUri)
       at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexMessageProcessor.ProcessClickInstanceResourceMessage(IWCDexMessage msg)
       at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.Implementation.WCDexMessageProcessor.Process(IWCDexMessage message)
       at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeStateManager.SendMessage(IWCDexMessage message)
       at Microsoft.Dynamics.GP.Web.Services.Runtime.Dexterity.DexRuntimeStateManager.MainEventLoop()

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