Enable Audit option on activity entity

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Posted on by Yash Trivedi CRM

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Hello,

i want to get audit data of activity entity for particular user,but on Entity Auditing option is disable how can i do it enable.

first i also do start auditing option and all entity option as Right.

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RaviKashyap 55,410 Moderator on at

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Hi,

Activity entity is just a container for all the activities, you need to enable auditing for the individual activity i.e./ Appointment, task etc.

Hope this helps.

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Abhishek Gupta 2,003 on at

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HI.

Enable auditing for specific activity. Like task, phone call or email.

Thanks.

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Yash Trivedi CRM 351 on at

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Hii Ravi,

ok,what i need now is..Fetch audit history data of activity where owner is XYZ...

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Yash Trivedi CRM 351 on at

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can you tell me, how sholud i do this...?

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RaviKashyap 55,410 Moderator on at

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You can't, as suggested above, auditing is logged as per individual activity so you need to get the Audit history for specific activity.

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Yash Trivedi CRM 351 on at

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Ok Ravi,

so, how can i Enable particular entity like Email for fetch audit data

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Dynamics365 Rocker 7,755 on at

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Activity is parent entity of all activity entities like email, task etc. and it is not customizable.

You have to enable auditing on email, task , phone call etc.

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Deepika Desingh on at

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Hi Yash,

Limited information can be obtained from Audit Summary view , to know if there was any create/update done on a specific record by a specific user. If you click on the event you will get detailed information on what changes were performed and the record Owner. But this view can not be exported to excel or customized.

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RaviKashyap 55,410 Moderator on at

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Hi Yash,

You are talking about two different things-

1) Enabling Auditing: As suggested before, you cannot enable this for Activity entity. You need to enable it for individual activity like Email. The steps are same as you followed for Activity i.e. instead of activity select Email and then check the Auditing.

2) Fetch the Audit Data: Audit records are available after you enable Auditing for the Activity i.e. Email however as suggested by Deepika above, there are no standard/straight forward way of extracting it. There is a plugin in Xrm Toolbox which you can use:

www.xrmtoolbox.com/.../AuditHistoryExtractor

The below thread talks about some other option which you can try but mainly involves writing custom code..

community.dynamics.com/.../243239

Hope this helps.

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