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Supply chain | Supply Chain Management, Commerce
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Issue with displaying additional text in delivery address on sales order confirmation

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Hi Microsoft community,

I'm facing an issue with the sales order confirmation in Dynamics 365 Finance and Operations (D365FO). Specifically, I'm trying to display the full delivery address, including additional text, on the sales order confirmation. However, the additional text written in the delivery address is not being presented on the confirmation.

Currently, I have mapped the delivery address value with the following field: @.Delivery.DeliveryLocation.Address.AddressLine. However, it seems that D365FO is not considering this additional text as part of the address line. I suspect that since the additional text is more like an "attention to" field rather than an actual street address, it might not be recognized by the system as an address line.

I would like to know if this behavior is expected or if there is a way to modify the mapping to include the additional text in the delivery address on the sales order confirmation. It's important for us to fulfill the requirement of our customer to print the full delivery address, including any additional text, on the sales order confirmation.

Any insights or suggestions to resolve this issue would be greatly appreciated. Thank you in advance for your help!

Mapping:

pastedimage1683880530239v1.png

delivery address:

pastedimage1683880546459v2.png

result:

pastedimage1683880556972v3.png

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