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EY...I need a little more info. You are saying that when you receive 50MT the 100MT on the Back Order document changes to 50MT? Isn't there a transfer to order process in there somewhere? How are you returning the received 50MT? I am not 100% sure you are trying to accomplish, so a little more info would help.
You did not say but since you metioned Back Orders, I have to assume you are talking about SOP.
You should never deliver a back order. Transfer the BO to a Sales Order and fulfill that.
SOP returns do not reinstate the sales order. You do not return against a sales order, you return to inventory.
Now if you are talking about POP, there is no back order, only an undelivered amount. Returns there do not reinstate the PO balance either. However, in V2010 this will finally change. Open the V2010 Closeup document on our web site and follow the link at the end to other closeup documents. There is one on the PO. Our Version 2010 Unleashed manual should be out by Convergence (2+ weeks) and explains how to make this work.
Hello Ron,
Sorry for the poor information. I mean, Back Order 100MT -> partially receive 70MT (Purchasing Receiving Transaction) ->before ship to customer, return to Manufacture 70MT (Purchasing - Returns Transaction Entry - Return w/credit). At this point, Back Order quantitiy is 30MT. Is there any way to back to 100MT?
Thank you very much for your help.
Hello Richard,
We return the item before shipping to the customer in this case.You mean, V2010 will change this situation, but we cannot change with GP10.0?
Best regards,
EY as Richard stated above, it sounds like you are talking about an SOP backorder. Your response to me actually sounds like purchasing return to vendor. Is your backorder the BACKORDER type in SOP?
I am still not quite following what modules you are having issues with...sorry.
Yes, the BACKORDER type in SOP, then generate purchase order from this BO. Recive this purchase order partially, then return it. Is this BO's quantity changed?
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