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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Account name in CRM
Microsoft Dynamics CRM (Archived)

Account name in CRM

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Posted on by sandeepc 5,514

3073.account-name.PNG

Account name cannot be added in CRM. is that by default or any changes should be done

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  • Verified answer
    tw0sh3ds Profile Picture
    tw0sh3ds 5,600 on at
    RE: Account name in CRM

    No, this is not by default. This must be a customization - field is disabled on the form by configuration, JS, Business Rule

  • Suggested answer
    Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at
    RE: Account name in CRM

    Check your solution for either form control settings: Control is Read Only, Business Rules or JavaScript.

    Somewhere in there your control is set to read-only/disabled.

  • Verified answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,119 Moderator on at
    RE: Account name in CRM

    Hi sandeep,

    Go to the form editor as shown below:

    7268.Untitled-4.png

     and double click on Account Name field as shown below:

    7268.Untitled-4.png

    and unchecked this option as shown below:

    1882.Untitled-5.png

    I think this will resolve your problem.

    Thank you

    Regards,

    AW

  • sandeepc Profile Picture
    sandeepc 5,514 on at
    RE: Account name in CRM

    1832.sample1.PNG

    there is no javascript or br in this form

  • sandeepc Profile Picture
    sandeepc 5,514 on at
    RE: Account name in CRM

    3364.45.PNG

    there is nothing here too

  • sandeepc Profile Picture
    sandeepc 5,514 on at
    RE: Account name in CRM

    it was read oly field property now solved

  • Abdul Wahab Profile Picture
    Abdul Wahab 12,119 Moderator on at
    RE: Account name in CRM

    Hi sandeep

    Could you please mark this answer as verified?

    Thank you

    Regards,

    AW

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